Inscrit le: 28 Déc 2017
Moyenne de points: 1,00
|Posté le: Lun 16 Avr - 07:45 (2018) Sujet du message: Not able to verify registration issue
I was a happy customer of PT4 for all of 3 weeks, until the program decided today that my registration code could no longer be verified. Brilliant.
Upon starting the application, it stalls for about 1 minute and eventually displays the message "PokerTracker was not able to verify your registration. Would you like to continue in trial mode?". I tried clicking yes and then "re-registering" as such with the same code. At this point the application freezes my computer for a minute before saying it couldn't verify my registration again and directing me to the firewall support doc.
I have enabled all the necessary firewall exceptions and do not run antivirus software on this particular machine. So what is going on here? How do I fix it? Given the short space of time it has taken to all go horribly wrong, I will naturally require a full refund if the issue isn't fixed - if that comes to be the case, how would I go about doing that?
Any help will be apprecited.
I didn't find the right solution from the Internet.
Motion graphics animation studio